Voice AI
Your best rep
never sleeps.
60% of calls go to voicemail. Support queues stretch to 45 minutes. Your sales team spends 80% of their day on repetitive calls that should not require a human. We build voice AI agents that handle the volume — qualifying leads, answering tier-1 support, booking appointments — so your people handle the conversations that actually need them.
What's included
Outbound Sales & Lead Qualification Agent
An AI agent that dials your lead list, introduces your product, handles objections from a real script, qualifies intent, and books demos directly into your sales calendar — without a human touching the call until the prospect is ready to buy. We tune the agent on your actual sales calls so it sounds like your best rep, not a chatbot.
Inbound Support & FAQ Resolution
Handle order status, account questions, basic troubleshooting, and policy lookups without putting customers on hold. The agent resolves tier-1 tickets end-to-end and escalates to a live agent with full conversation context when it hits the boundary of what it can handle — no "let me transfer you, please hold" dead air.
Sub-200ms Real-Time Speech Pipeline
Built on Deepgram for real-time transcription and ElevenLabs for voice synthesis, routed through your choice of LLM (Claude, GPT-4o, or open-source). Turn-taking detection, interruption handling, and filler behaviour tuned so the agent sounds present in the conversation, not lagging behind it.
Appointment Booking & Scheduling
Healthcare intake, demo scheduling, service appointments — the agent checks your calendar, offers slots, confirms bookings, and sends confirmations. HIPAA-compliant deployment available for healthcare clients. Integrated with Google Calendar, Calendly, and most scheduling APIs.
Human Handoff & CRM Sync
Every call ends with a structured summary pushed to your CRM — Salesforce, HubSpot, or custom. When the agent hands off to a human, the live rep sees a real-time transcript and a brief on what the caller wants before they say hello. No repetition for the customer, no catch-up time for the rep.
Voice Agent Analytics & Continuous Improvement
Call recordings, transcripts, sentiment scores, resolution rates, and escalation triggers logged and searchable. We run a bi-weekly optimisation loop on your production agent — updating prompts, tightening the objection library, and improving handoff criteria based on what is actually happening on your calls.
Who it's for
You have hundreds of inbound leads sitting in your CRM that your reps don't have time to call. A voice agent works the list 24/7, hands off the warm ones, and removes the cold ones — so your closers only talk to buyers.
If 60% of your support calls are asking the same five questions, a voice agent can handle all of them. Your support team focuses on the complex, high-empathy cases where a human genuinely makes a difference.
Patient intake, appointment reminders, prescription refill requests, and insurance pre-authorisation follow-ups — all tasks that are high-volume, low-complexity, and currently absorbing hours of your front-desk staff every day.
Initial prospect qualification, property tour scheduling, loan pre-qualification intake, and callback scheduling for advisers — all handled by a voice agent that sounds professional, stays on-script, and never has a bad day.
Deploy a voice agent that never drops a call.
Tell us which part of your call volume is costing you the most — sales, support, or scheduling. We will show you exactly what a voice agent built for your use case sounds like, before you commit to a build.
Hear a demo call