Privacy Policy

Last updated: April 17, 2026

1. What We Collect

When you contact us or engage our services, we may collect your name, email address, company information, and project details you voluntarily share. We collect this information solely to respond to your inquiry and deliver our services. We do not purchase, sell, or broker personal data.

2. How We Use Your Information

Information you share with us is used to: communicate with you about your project, issue invoices and process payments, fulfill contractual obligations, and occasionally send relevant updates about our services (with your consent). We do not use your information for automated profiling or advertising.

3. Cookies

Our website may use essential cookies to maintain basic functionality. We do not use tracking, advertising, or third-party analytics cookies. If we introduce any optional cookies in future, we will request your consent first.

4. Data Sharing

We do not sell or rent your personal data. We may share information with trusted sub-processors (e.g., payment processors, hosting providers) who operate under equivalent data protection obligations. All sub-processors are contractually bound to keep your data confidential.

5. Data Retention

We retain client data for as long as necessary to fulfill our contractual obligations and comply with applicable law — typically no longer than 5 years after project completion, unless legally required to retain it longer.

6. Your Rights

Under GDPR and applicable data protection laws, you have the right to: access the personal data we hold about you, request correction of inaccurate data, request deletion of your data, object to or restrict certain processing, and receive your data in a portable format. To exercise any of these rights, contact us at info@heimatverse.com.

7. Security

We implement industry-standard security measures to protect your personal data, including encrypted communications (TLS), access controls, and regular security reviews. No method of transmission over the Internet is 100% secure; we cannot guarantee absolute security.

8. International Transfers

If we transfer your personal data outside your country of residence, we ensure appropriate safeguards are in place (such as Standard Contractual Clauses under GDPR) to protect your data.

9. Changes to This Policy

We may update this Privacy Policy periodically. We will notify active clients of material changes via email. The "Last updated" date at the top reflects the most recent revision.

10. Contact

For any privacy-related questions or to exercise your rights, contact our data controller at info@heimatverse.com.